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TERM AND CONDITION

Terms & conditions

Terms of Use

(Published 0n 13/01/2017. If you disagree with any of the items below, please don't use our web sites.)

What we do for you

BookingZero.com, and its subsidiaries, collectively own by ALIA a Singapore based company, located at Block 497, Jurong West Street 41, #01-16, Singapore Postal code 544497) operate a number of web sites allowing you to search for airline tickets, hotel rooms, car rentals and others travel products provided by our partners.

Every time you submit a search request, we contact a number of our partners - including, but not limited to, service providers, airlines, hotels, travel agencies [collectively referred to as Our Partners] - to provide us with a list of available options; then we sort out the results and present them to you. You can search, filter and browse the results until you find a suitable option and click on the corresponding record. At that time you are redirected to Our Partner and all your further interactions take place with them, not BookingZero.com.

We constantly update the web site, the way the information is presented and add/remove Partners appearing in the search results. We do it at our own discretion.

We offer the service on a personal non-commercial basis. Commercial use of the service is allowed when you sign up for our Affiliate Program.

What we don't do for you

We don't sell tickets / bookings / etc. Our web site only allows you to search for travel products, but you pay directly to Our Partners on their web sites. Hence, if you have questions, suggestions or service inquiries, please forward them directly to Our Partner. All mentions of Our Partners, including their trademarks and logos, are made for information purposes only.

We don't recommend any tickets / bookings over other tickets / bookings. We provide the comparison tool and the information we collect from Our Partners. All decisions are yours.

We don't recommend one Partner over another Partner. Same reason as above.

What we don't want you to do

If you're under 13 - using the web site without your parent's or guardian's supervision.

Running automated search queries on our web site. This may affect the operation of our web site and make other users unhappy. This also includes spam and requests aimed at or likely to impair the performance and operation of the web site.

Using our trademarks [BookingZero.coml], design elements, logos, content, articles, and other Intellectual Property. Our Intellectual Property is ours and we don't grant you a license to use it for any purpose. An exception is made for journalists and bloggers - they are allowed to use the trade names and logos to identify us in their articles.

Misrepresent the nature of your relationship with BookingZero.com. You are not allowed to pretend to act on behalf of BookingZero.com in any capacity unless we explicitly authorize you to do so as our Affiliate Partner.

If you think we've done something wrong

Intellectual Property Infringement. If you think we've infringed on your Intellectual Property, please send us a detailed explanation to admin(at)bookingzero.com, and we'll review it within the reasonable time frame.

Arbitration. You expressly give up your right to go the court (individually or as part of a class action) and agree that all matters will be settled by binding arbitration of a Singapore International Arbitration.

Disclaimers

The travel search service is provided to you "as is" without any warranties, including fitness for purpose. It provides generic information that doesn't take your specific requirements into consideration. All the ticket/booking information we display comes from our partners and we don't validate it for accuracy, availability, applicability, compatibility with your needs or citizenship / visa status, etc.

We are not responsible for the validity of information outside of our control related to exchange rates, weather, time zones and time difference, travel time, etc. The information published in city guides may not be accurate and you use it at your own risk.

We disclaim any responsibility for any actions performed by you based on the information presented or implied on our web site.

Because we don't sell anything (see above), we can't guarantee the availability of tickets or bookings, or that the price given to us my Our Partners will be the same price you will pay.

We don't guarantee that the price that will be displayed to you will contain ALL the charges and fees, including, but not limited to: airport charge, fuel surcharge, departure tax, checked baggage fee, credit card processing fee, etc.

We don't guarantee your satisfaction with your flight or booking because the provisioning of service is beyond our control.

Theoretically, our web site may go down or become unresponsive for a short period of time. In the unlikely event of this happening, we are not responsible for any inconvenience you incur.

We may change these terms of usage at any time without advance notice.

Limitation of Liability

Because we don't charge you for anything, to the maximum extent permitted by the law of your country, we disclaim any liability for any damages arising from your use of BOOKINGZERO.COM web sites or from any aspect of your dealing with Our Partners.

Indemnification

You agree to indemnify BookingZero.com and its stakeholders against any claims, damages, losses, etc. brought by 3rd parties as a result of your misuse of the web sites, ALIA or Our Partners' Intellectual Property.

Miscellaneous

Your use of our web sites is governed by the laws of Singapore.

Any voidable provisions in these Terms of Use don't render the entire Terms void.

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